The curriculum is designed to emphasize inquiry, understanding, skill development, practice, and reflection.  Programs exist for people in non-managerial and managerial positions--new managers and seasoned managers.   Topics from the following list of programs can be combined to form a customized offering for your organization.

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What are organizations?   What do organizations do?  How do they work?  Why do some last and last while others come and go? This session presents foundational organizational topics--structure, interdependence, culture, technology, change, environment, and control.  

What do businesses really do?  How do businesses survive?  What is involved in starting, maintaining, and growing a business?  What are the key management, marketing, finance, accounting, information management, and economics topics needed by business leaders?

The field of economics provides the foundational structure, language, and models to describe the existance and functions of markets.  Supply and demand, products and services, luxuries and necessities, etc. are some of the core ideas that every organizational leader should firmly understand.

What do managers do?   What is the difference between managers and leaders?  What is power and how can it be most effectively used?  How have management and leadership roles changed over the years?  What will the future require of organizational leaders?

Why do people do the things they do?  Motivation, combined with ability, determine whether people do things or not.  Need- and reward-based models of motivation are studied.

Organizations are made of people.  People are different.  Differences can be good for organizations if properly managed.  This session identifies some key personality dimensions that affect performance and work in organizations.

When individuals work together to accomplish a task or set of tasks, funny things happen--individuals become group members.  Groups have characterisitcs of their own--cohesion, norms, status, conflict, culture, etc.  An awareness of the group-level phenomenon is needed to understand how people work together.

More than just sales and advertising, marketing involves a study of the ways that organizations and businesses create profitable exchanges with those outside the organization.  The 4Ps of marketing model (product, price, place, and promotion) provides a framework for identifying how an organization remains viable and relevant.

What is the difference between effective and ineffective communication?  How do you encourage workers to think creatively?  What is conflict and how to you properly manage it?  How can you draw upon the power of groups and individuals to solve problems?

What is the Internet?   Why should organizations be on the web?  What is involved in creating an Internet presence?  How do you get on the web and how much will it cost?

Statistical and quantitative methods provide managers with additional tools to solve organizational problems.  This session, using the statistical procedures in Microsoft Excel, introduces participants to key techniques and quantitative concepts for managers.