The curriculum is
designed to emphasize inquiry, understanding, skill development, practice, and
reflection. Programs exist for people in non-managerial and managerial
positions--new managers and seasoned managers. Topics from the following list of
programs can be combined to form a customized offering for your organization.
If you would like to receive
more information or schedule a training event, please complete the following form--click here to go to form.
What are organizations?
What do organizations do? How do they work? Why do some last and last
while others come and go? This session presents foundational organizational
topics--structure, interdependence, culture, technology, change, environment, and control.
What do businesses
really do? How do businesses survive? What is involved in starting,
maintaining, and growing a business? What are the key management, marketing,
finance, accounting, information management, and economics topics needed by business
The field of economics
provides the foundational structure, language, and models to describe the existance and
functions of markets. Supply and demand, products and services, luxuries and
necessities, etc. are some of the core ideas that every organizational leader should
What do managers do?
What is the difference between managers and leaders? What is power and how
can it be most effectively used? How have management and leadership roles changed
over the years? What will the future require of organizational leaders?
Why do people do the
things they do? Motivation, combined with ability, determine whether people do
things or not. Need- and reward-based models of motivation are studied.
Organizations are made
of people. People are different. Differences can be good for organizations if
properly managed. This session identifies some key personality dimensions that
affect performance and work in organizations.
When individuals work
together to accomplish a task or set of tasks, funny things happen--individuals become
group members. Groups have characterisitcs of their own--cohesion, norms, status,
conflict, culture, etc. An awareness of the group-level phenomenon is needed to
understand how people work together.
More than just sales and
advertising, marketing involves a study of the ways that organizations and businesses
create profitable exchanges with those outside the organization. The 4Ps of
marketing model (product, price, place, and promotion) provides a framework for
identifying how an organization remains viable and relevant.
What is the difference
between effective and ineffective communication? How do you encourage workers to
think creatively? What is conflict and how to you properly manage it? How can
you draw upon the power of groups and individuals to solve problems?
What is the Internet?
Why should organizations be on the web? What is involved in creating an
Internet presence? How do you get on the web and how much will it cost?
quantitative methods provide managers with additional tools to solve organizational
problems. This session, using the statistical procedures in Microsoft Excel,
introduces participants to key techniques and quantitative concepts for managers.